Terms of Use

Last updated: March 1, 2026

1. Acceptance of Terms

By accessing or using the TakeOrder AIplatform, website, AI voice ordering services, or any related services (collectively, the “Services”), you agree to be bound by these Terms of Use. If you do not agree to these terms, do not use our Services.

2. Description of Services

TakeOrder AI provides AI-powered voice ordering solutions for restaurants, including phone ordering agents, drive-thru AI, kiosk integrations, and related analytics and management tools. Our Services are designed to integrate with existing point-of-sale (POS) systems and restaurant operations.

3. Account Registration

To use certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Subscription and Billing

  • Services are provided on a monthly subscription basis unless otherwise agreed in writing.
  • Fees are billed in advance and are non-refundable except as required by law or stated in our refund policy.
  • We reserve the right to change pricing with 30 days' written notice.
  • Free trials, if offered, automatically convert to paid subscriptions unless canceled before the trial period ends.

5. Acceptable Use

You agree not to:

  • Use the Services for any unlawful purpose or in violation of any regulations
  • Attempt to reverse-engineer, decompile, or disassemble any part of the Services
  • Interfere with or disrupt the Services or servers connected to the Services
  • Use the AI agents for purposes other than legitimate restaurant ordering operations
  • Share account credentials with unauthorized third parties
  • Resell, sublicense, or redistribute the Services without written permission

6. Intellectual Property

All content, technology, software, AI models, and materials associated with the Services are the exclusive property of Thinklytic Inc and are protected by copyright, trademark, and other intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Services for their intended purpose.

7. Data and Privacy

Your use of the Services is also governed by our Privacy Policy. By using the Services, you consent to the collection and use of your data as described therein. You retain ownership of your restaurant data, including menus, order history, and customer information.

8. Service Availability and SLA

We strive to maintain high availability of our Services. Specific uptime guarantees are defined in your subscription plan. We are not liable for interruptions caused by factors beyond our reasonable control, including internet outages, third-party service failures, or force majeure events.

9. Limitation of Liability

To the maximum extent permitted by law, Thinklytic Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Services. Our total liability shall not exceed the amount paid by you in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Thinklytic Inc, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.

11. Termination

Either party may terminate the subscription at any time. We reserve the right to suspend or terminate your access to the Services immediately if you violate these Terms. Upon termination, your right to use the Services ceases, and we may delete your account data after a 30-day grace period.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in New Castle County, Delaware.

13. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or through the Services with at least 30 days' notice. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

14. Contact

For questions about these Terms, contact us at:

Thinklytic Inc
131 Continental Dr Suite 305
Newark, DE 19713
Email: contact@takeorder.ai
Phone: +1 877-680-7775